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FAQ

Questions
about how
we work?
Start here.

Plain answers to the questions we get most often — about our model, our pricing, and how we actually use AI without losing the plot.

JUMP TO
01 — GENERAL

About MBC Group.

Who we are and who we work with.

Are you an AI tools company or a marketing agency?
We're an AI-powered digital marketing agency. You're hiring us for strategy, services, and outcomes — not just access to tools. AI is how we execute faster and smarter, but our work is still guided and reviewed by humans.
Do you only work with clients in Denver?
No. We're based in Denver, Colorado, but we work with clients across the US and beyond.
What types of businesses do you work with?
We primarily work with service businesses, clinics, B2B, and SaaS companies that need better websites, stronger inbound marketing, and smarter systems.
02 — SERVICES & PROCESS

How we work.

What we deliver, how Aiden fits in, and timing.

Do you only do marketing automations?
No. We provide SEO, website design, app design, branding, social media, paid media, and AI agent development. Some projects later evolve into self-running systems via AI Project Automation.
What is AI Project Automation?
AI Project Automation is our term for taking a proven project — like a nurture sequence, intake flow, content program, or lead-gen campaign — and turning it into a system that can run and optimize with less manual work.
Where does Aiden fit into all of this?
Aiden is our AI assistant that helps analyze your website, SEO, and competitors, and suggests what we'd build next. Our human team then uses that analysis as input for your strategy and project plan.
How long does it take to see results?
It depends on the service. Paid media can move fastest. SEO and content compound over time. Websites and branding often show impact once they launch. We'll set realistic timelines during strategy.
03 — PRICING & ENGAGEMENT

Money & contracts.

How we bill, how long we engage, and what's guaranteed.

How do you price projects?
Every project — SEO, website, branding, ads, agents, systems — gets a clear scope and price before we build. You pay with a simple credit model (1 credit = $1). Credits are used as work ships; you control auto-recharge.
Do you require retainers or long-term contracts?
No mandatory retainers. No long-term lock-in. You can work with us project by project, or set up ongoing engagements if that's what fits.
What if I'm not happy with a deliverable?
Your first revision is free. If it still doesn't hit the mark, you're covered by our 30-day, 100% money-back guarantee on that deliverable.
04 — AI & OVERSIGHT

How we use AI.

The human layer that keeps AI on-brand.

How much of my work is done by AI vs humans?
We use AI for research, drafting, variations, and some parts of execution. Humans handle strategy, creative direction, final approvals, and monitoring. Anything customer-facing or brand-critical is reviewed by people.
How do you keep AI from going off-brand or off-message?
We set clear brand guidelines, approvals, and guardrails. We train systems on your real content. And we keep humans in the loop before anything important goes live.
Will you replace my team?
No. We're here to make your team more effective — not obsolete. We take on the work that benefits from AI and systems so your team can focus on work that needs human judgment.
05 — GETTING STARTED

The first move.

Pick the path that matches where you are.

What's the best way to start?
You have two main paths:
Talk to Aiden if you want an AI-assisted review of your website and marketing gaps.
Contact us if you're ready to discuss specific services or a scoped project.
READY WHEN YOU ARE

Still have a question?
Ask a human.

Talk to Aiden Contact MBC Group