MBC/GROUP
APP DESIGN · 03 / 07

Better product
experiences start with
better systems.

We design digital products, portals, and internal tools that make complex workflows feel clear and usable.

App design is where strategy, interface design, and workflow thinking meet. We design product experiences that help users move faster, reduce friction, and support future automation where it makes sense.

Portal v1.4
⌘K
WORKSPACE / OVERVIEW
OPERATIONAL · 3 USERS ACTIVE AI-READY
ILLUSTRATIVE · REPRESENTATIVE INTERFACE
01 — WHAT IT IS

The surfaces
we design.

Product UI/UX, internal dashboards, portals, workflows, and feature planning for customer-facing or operational software.

01

Product UI/UX.

Customer-facing features, onboarding, activation, retention.

02

Internal dashboards.

Data surfaces that help teams actually decide, not just observe.

03

Customer portals.

Self-serve spaces where users get things done without support.

04

Workflow tools.

Multi-step operational flows — intake, approvals, handoffs.

05

Feature planning.

Prioritization, scoping, and design for what ships next.

06

Operational software.

Purpose-built internal tools that replace spreadsheet chaos.

02 — WHAT'S INCLUDED

What's
in the box.

01 / STRATEGY

UX strategy.

Who it's for, what they're trying to do, and where the experience needs to win.

02 / FLOWS

User flows.

Every path mapped — primary, edge, error — so nothing gets designed in isolation.

03 / STRUCTURE

Wireframes.

Low-fi layouts that prove the thinking before we apply any polish.

04 / SURFACE

Interface design.

Pixel-level UI: typography, components, states, spacing, and system-level consistency.

05 / DATA

Dashboard & portal design.

Charts, tables, filters, and actions designed for decision-making, not just viewing.

06 / PRIORITY

Feature prioritization.

What ships now, what ships next, and what doesn't ship at all — with the rationale.

07 / HANDOFF

Handoff support.

Specs, tokens, components, interaction notes, and the conversation with your dev team to make sure what ships matches what was designed.

03 — HOW WE APPROACH IT

Map the experience
before the pixels.

We map the experience first: who uses it, what they need to do, and where friction gets in the way. The interface is the output, not the input.

EXPERIENCE MAP · SEQUENCE
01
Who uses it.
Roles · Context · Intent
02
What they need to do.
Jobs · Outcomes
03
Where friction lives.
Drop-offs · Confusion
04
What to design.
Flows · UI · Handoff
HOW AI FITS

Speed layer,
not the judgment layer.

AI can support feature ideation, prototype acceleration, content suggestions, and workflow support. Usability still depends on human product thinking.

Ideate
Prototype
Microcopy
Workflows
04 — OUTCOMES

What good
looks like.

01 / FLOWS

Cleaner user
flows.

Fewer dead-ends, fewer detours. Users get where they're trying to go.

02 / USABILITY

Better
usability.

Interfaces that feel obvious the first time and efficient the hundredth.

03 / ITERATION

Faster feature
iteration.

Design system thinking and AI-accelerated prototyping shorten the loop.

04 / FRICTION

Reduced operational
friction.

Internal tools that replace spreadsheets, Slack threads, and workarounds.

05 / AI-READY

Better readiness for
AI-enabled workflows.

The flagship outcome: products structured so AI agents, triggers, and automations can plug in — not an afterthought, a design input.

READY WHEN YOU ARE

Let's design a product
that actually gets used.

Bring us a product that isn't converting, a dashboard nobody opens, or an internal tool your team works around. We'll map the real experience and redesign from there.

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